Issues

In all instances, Leah can be contacted at hairbyleahevans@outlook.com, in the event of any concerns or issues, please contact her directly, either by email, or phone on 07908564891.

Regrettably, refunds cannot be given, however, follow-on appointments can be booked for the resolution of any issues. These appointments will be offered in good faith, however, abuse of this offer will not be tolerated & charges will be incurred if follow-on appointments are required as a result of a “change of mind” after Leah has left an appointment (clients have the right to request changes/modifications within reason during an appointment & are encouraged to make absolutely certain, that they are happy with their service, prior to Leah’s departure).

Appointments are made in advance & failure to keep these appointments can have a severe impact upon other clients. Cancellations or changes to appointments are welcome when a minimum of 24 hours notice is given. Failure to give such notice or otherwise keep appointments/repeated cancellations could affect the availability of future appointments.

Application of Hair Colouring requires a Skin Test & Consultation a minimum of 48 hours prior to the undertaking of the actual appointment, this is to ensure there are no averse reactions & is critical for your health & well being! Colour work will not be undertaken without a Skin Test & Consultation.

At this time, Leah is regrettably unable to accept cheques or card payments, however with demand, card payments may later be offered.